At Independence Elevator Company, we understand the large investment that our customers make when installing elevators or purchasing buildings with them. One of the most critical factors in making the equipment’s life longer, is preventative maintenance. We recommend a regular and systematic program for your elevators, based on your equipment’s needs. For example, a 50 years old elevator will require much different maintenance than one that has just been installed. When we perform your survey, we take all of that into consideration and then recommend coverage, based on your equipment’s age and condition.
As with the elevator maintenance program, each contract is individual as well. We offer full maintenance programs as well as oil and grease contracts. We explain to our customers the difference in coverages and offer them choices, based on their budgeting needs.
We know that flexibility is key to working with customers and giving them the contract and program that is the right fit for their building.
Even well maintained elevators have a life expectancy and we are here to provide our customers with the planning and budgeting when that time comes. Whether the needs are mechanical or cosmetic, our team will work with our customer to plan the job from start to finish. There are many different types of modernizations, from complete replacement to smaller, cosmetic changes and repairs:
From the design phase to completion, our team works with our customers to be sure of code compliance, quality installation and customer satisfaction.
The key to a successful new installation is the pre-planning phase of the project. Our project management is on the same job from start to finish, ensuring continuity from the beginning.
We install only non-proprietary equipment of the highest quality, that with a good maintenance program, will ensure longevity and reliability.
We work with our customer and their representatives heavily on the front end, to ensure an efficient and quality driven project completion.With over 80 years of management experience, we have the knowledge and foresight to work with our customers, through any jobsite issues expeditiously.
The end result is a reliable elevator and customer peace of mind.
Our customers know that in the event they receive a violation, it will be handled expeditiously and expertly. In the event that the violation is not covered, our team will quickly propose the item, with an explanation of what this means to our customers.
Inspections are scheduled directly with the State, at a time of their choosing. Once we make arrangements, we notify our customers of the date and time, so that they can also be prepared. If there is ever a conflict, we will reschedule and handle all correspondence.
Inspections on modernizations and new constructions jobs are included on all projects. We will take out the permits and set up all inspections with the Authority Having Jurisdiction.